Privacy Policy

Last Updated: 9 August 2025

Ray Audio (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information when you use our site:

Personal Information

• Name, email address, phone number, and billing/shipping address.
• Payment details (processed securely via third-party payment gateways — we do not store your credit card information).

Non-Personal Information

• Browser type, device information, IP address, and pages you visit on our site.
• Data collected through cookies and similar tracking technologies.

2. How We Collect Your Information

We collect your information when you:

• Place an order on our website.
• Sign up for newsletters or promotional emails.
• Contact us via forms, email, or phone.
• Browse our site (via cookies, analytics, and similar tools).

3. How We Use Your Information

We use your information to:

• Process and fulfil your orders.
• Respond to your queries and provide customer support.
• Send promotional offers, updates, and newsletters (if you opt in).
• Improve our website, services, and user experience.

4. Cookies and Tracking Technologies

Our WordPress site may use cookies to:

• Remember your preferences and cart contents.
• Analyse website traffic and performance via tools like Google Analytics.
• Deliver personalised marketing through platforms like Facebook Ads or Google Ads.

You can disable cookies in your browser settings, but some site features may not work as intended.

5. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Service providers (payment processors, shipping companies, email marketing platforms).
• Legal authorities if required by law.

6. Data Security

We use secure hosting, SSL encryption, and trusted WordPress plugins to safeguard your data. However, no method of transmission or storage is 100% secure.

7. Your Rights

You can:

• Request access to your personal information.
• Request correction or deletion of your data.
• Opt out of marketing emails at any time by clicking the “unsubscribe” link.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: